Effective Date: 5th May 2021
Last Updated: 28th May 2025
Willstone Homes (“Willstone,” “we,” “us,” or “our”) is committed to safeguarding the privacy and personal data of all individuals who interact with us through our website and digital platforms. This Privacy Policy outlines the types of information we collect, the purposes for which we use it, the conditions under which we may disclose it, and the measures we take to protect it.
By accessing or using our website (https://www.willstonehomes.co.ke), you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
- Personal Identification Information: Full name, email address, phone number, postal address, national ID or passport number (where applicable).
- Property Preference Information: Budget, preferred location, and other property-related criteria.
- Technical Data: IP address, browser type, device identifiers, time zone settings, and usage data collected via cookies and analytics tools.
2. Purpose of Data Collection
- To respond to inquiries and provide requested services.
- To facilitate property viewings, reservations, and transactions.
- To inform you about updates, offers, developments, and events (where you have opted in).
- To fulfill legal, contractual, and regulatory obligations.
- To analyze website usage and improve functionality and performance.
3. Legal Basis for Processing
- Your consent.
- Performance of a contract with you.
- Compliance with legal obligations.
- Our legitimate interests in managing and improving our business.
4. Data Sharing and Disclosure
We do not sell or lease your personal data. We may disclose your data to:
- Authorized agents, affiliates, and service providers under confidentiality obligations.
- Regulatory or legal authorities where required by law.
- Third parties involved in your requested transactions (e.g., banks, legal advisors).
5. Data Security
We employ appropriate technical and organizational measures to secure your personal data, including encrypted communications, secure servers, and restricted access.
6. Data Retention
We retain your data only for as long as necessary for the purposes outlined in this policy or as required by law. After this period, it is securely deleted or anonymized.
7. Your Rights
Subject to applicable laws, you have the right to:
- Access your personal data.
- Request correction or deletion of your data.
- Object to or restrict data processing.
- Withdraw consent at any time.
- Lodge a complaint with a data protection authority.
To exercise any of these rights, contact us using the details provided below.
8. Use of Cookies
We use cookies to enhance user experience and analyze traffic. You may disable cookies via your browser settings. Please refer to our Cookie Policy for more information.
9. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on this page with the new effective date.
10. Contact Information
If you have any questions or concerns, please contact us:
Willstone Homes
Email: [email protected]
Phone: 0711082011
Website: www.willstonehomes.co.ke
