At Willstone Homes (available at www.willstonehomes.co.ke), we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or engage with our services.
Please read this Privacy Policy carefully. By accessing or using our website, services, or submitting personal information to us, you agree to the terms outlined in this policy.
Information We Collect
We collect both personal information that you provide to us directly and information that is automatically collected when you visit our website.
Personal Information
When you contact us, subscribe to our newsletter, or engage in other activities on our site, we may collect the following personal information:
- Full Name
- Email Address
- Phone Number
- Physical Address
- Payment Information (for transaction purposes)
Automatically Collected Information
We may automatically collect certain information about your visit to our website, such as:
- Your IP Address
- Browser Type and Version
- Pages You Visit
- Date and Time of Your Visit
- Referring URL (where you came from before visiting our website)
This data helps us to enhance your user experience and improve our services.
How We Use Your Information
We use the information we collect for various purposes, including:
- Responding to your inquiries or requests
- Processing transactions or payments
- Sending you updates, promotional materials, or newsletters (if you’ve opted in)
- Improving our website, services, and user experience
- Complying with legal obligations or requests
Sharing Your Information
We will never sell, rent, or trade your personal information. However, we may share your data with trusted third-party service providers under the following conditions:
- Service Providers: We may share your information with service providers that help us manage and operate our website or provide services on our behalf (e.g., payment processors, email marketing services).
- Legal Requirements: We may disclose your personal information if required to do so by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience while using our website. Cookies are small text files that are placed on your device to help us remember your preferences and analyze how you interact with our website. You can adjust your browser settings to refuse cookies, but please note that doing so may affect the functionality of our site.
Data Security
We take reasonable steps to protect the security of your personal information, including using encryption and secure access methods. However, no data transmission or storage system is 100% secure, and we cannot guarantee the absolute security of your information.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to have your data deleted or request that we stop processing it, please contact us at the details below.
Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal data:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we update or correct your personal information.
- Deletion: You can request that we delete your personal information.
- Opt-Out of Marketing: You can opt out of receiving marketing communications from us at any time.
To exercise these rights, please contact us at the information provided below.
Third-Party Links
Our website may contain links to third-party websites, which are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Privacy
Willstone Homes does not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected personal information from a child under the age of 13, we will take immediate steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website with an updated effective date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us at:
Willstone Homes
Email: [email protected]
Phone: +254711082011
Website: www.willstonehomes.co.ke
